Tag Archives: business strategy

The Security Policy’s Bad Reputation

I had a disturbing conversation with a colleague last night. He told me that he didn’t believe in compliance-only, checkbox security, so why should he waste time on policies and standards? I almost blew a gasket, but because he’s pretty junior, I thought it best to educate him. The following is a summary of what I told him.

Security policies and standards are a foundational set of requirements for your engineering, development and operations teams. Without these boundaries, the entire IT organization floats aimlessly, buying solutions and implementing controls without rhyme or reason. Generally, only oblivious technologists design solutions without referencing policies and most engineers are begging for this guidance from their security teams.  Engineers aren’t mind readers, they just want us to tell them what we want: in writing.  Without policies and standards, the result is reactive inefficiency, because the security team becomes a chokepoint for every implementation.

Security policies help keep organizations ahead of the risk curve. It means that risk has been evaluated to some degree and a decision made (by someone) regarding the level an organization is willing to accept. Any security organization that wants to achieve some level of maturity will spend the cycles to develop its policies or suffer the consequences.

Developing policies and standards isn’t an easy process. Often the right stakeholders haven’t participated in the discussion, the documents are badly written, outdated or compiled by consultants with no organizational context. Moreover, policy debates often degenerate into arguments over semantics, but the how of getting this done isn’t as important as simply getting it done.

Ultimately, when security professionals don’t create and maintain policies and standards, they have abdicated their responsibility to the organization that employs them.

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Are You Trying To Improve Security or Just Kingdom Building?

I’m a huge Seth Godin fan. Technically, a marketing guru, but he’s so much more than that. His wisdom easily applies to all facets of business and life. A few days ago, I read a post of his, “But do you want to get better?”

…Better means change and change means risk and risk means fear. So the organization is filled with people who have been punished when they try to make things better, because the boss is afraid.

I wonder if Godin ever worked in Information Security.

Some days it seems as though the practice of Infosec is more about how it sounds and looks to outsiders and very little about actual reduction of risk. Most of the time, real improvement to an information security program doesn’t arise from exciting changes or innovative new tools. It often comes from making better policies, standards and procedures. It could mean that you really don’t need five extra staff members or a Hadoop cluster. Maybe it means you learn to operationalize controls, automate and collaborate better with your peers in apps and infrastructure. Worrying less about kingdom building and more about what helps the organization.

But this kind of change is a gargantuan shift in the way many infosec leaders operate. Often, they’re so busy cultivating FUD to get budget, they can’t or won’t stop to ask themselves, “Do I want to make it better?”

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